Time Warner Cable internet
!@#$ still drills new holes to my cheese of a building now every time someone moves out and in.
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my twc internet connection has gone out twice since the first of the month, and it stayed out for about 36 hours each time. both times i called customer service and spoke to multiple people who told me...
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I recently did the exact same upgrade. The appointment was horrible and the tech didn't even show up with the right equipment and told it wasn't problem, I can just reschedule, after waiting 5 hours...
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I'd be very surprised if you do not get billed eventually for the higher service level. The modem should indeed be the same price you were paying each month for the old one, but there should be a...
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brokechick said: my twc internet connection has gone out twice since the first of the month, and it stayed out for about 36 hours each time. both times i called customer service and spoke to multiple...
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I'm curious: how did you get the 50 mbps speed? I just upgraded and I now get 30 mbps. I don't know that I need anything faster, but I am nevertheless jealous.
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Never mind... I just called TWC and learned that the 50 mbps speed is an extra $50 per month, rather than the extra $20 per month I'm paying.I don't need it that much!
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Booklaw, I thought you were saying you paid for the upgraded service *and* for the modem (some companies do charge separate fees for equipment), but the modem was free. I still hate TWC.Our bills are...
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File a complaintReport them to the Public Service Commission. They cover cable providers in NY state.
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No, I said "The upgrade costs $20 per month over the regular Roadrunner service, plus a $20 installation fee."The installation fee is a one-time payment. It is not for rental or purchase of the modem,...
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We definitely did not pay an installation fee but I guess the cost of my time was kind of high (11-2 appointment slot but he didn't arrive until around 5 and didn't finish until maybe 7, or something...
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booklaw.. mine came with a package..they gave me the signiture package which includes the phone internet and tv service with 2 whole house DVRs and 2 play backs boxes for $99. Their customer service is...
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Fowler, is that $99 your monthly service rate for all of that??? Our bill is currently at around $200/month with internet (with $20 upgrade) and cable tv with one dvr, one non-dvr box, HBO/Showtime and...
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Sorry I meant $199! For all that and sports package, hbo cinemax starz and showtime
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Fowler, are you guaranteed that rate for any length of time? Or might it go up next month?
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they tried to jack it up once but i told them i would cancel everything and just get basic.....they locked in the price for 2 years
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Fowler.. you are smart. I like smart people. I want to meet you. Bravo!
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SlopeDuder said: I used to get sporadic outages dozens of times a day anywhere from 1 minute to half an hour. It took 9 months and 5 different tech appointments (and countless hours of telephone calls...
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