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Time Warner Cable internet

!@#$ still drills new holes to my cheese of a building now every time someone moves out and in.

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Time Warner Cable internet

my twc internet connection has gone out twice since the first of the month, and it stayed out for about 36 hours each time. both times i called customer service and spoke to multiple people who told me...

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Time Warner Cable internet

I recently did the exact same upgrade. The appointment was horrible and the tech didn't even show up with the right equipment and told it wasn't problem, I can just reschedule, after waiting 5 hours...

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Time Warner Cable internet

I'd be very surprised if you do not get billed eventually for the higher service level. The modem should indeed be the same price you were paying each month for the old one, but there should be a...

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Time Warner Cable internet

brokechick said: my twc internet connection has gone out twice since the first of the month, and it stayed out for about 36 hours each time. both times i called customer service and spoke to multiple...

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Time Warner Cable internet

I have wideband and find it great

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Time Warner Cable internet

I'm curious: how did you get the 50 mbps speed? I just upgraded and I now get 30 mbps. I don't know that I need anything faster, but I am nevertheless jealous.

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Time Warner Cable internet

Never mind... I just called TWC and learned that the 50 mbps speed is an extra $50 per month, rather than the extra $20 per month I'm paying.I don't need it that much!

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Time Warner Cable internet

Booklaw, I thought you were saying you paid for the upgraded service *and* for the modem (some companies do charge separate fees for equipment), but the modem was free. I still hate TWC.Our bills are...

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Time Warner Cable internet

File a complaintReport them to the Public Service Commission. They cover cable providers in NY state.

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Time Warner Cable internet

No, I said "The upgrade costs $20 per month over the regular Roadrunner service, plus a $20 installation fee."The installation fee is a one-time payment. It is not for rental or purchase of the modem,...

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Time Warner Cable internet

We definitely did not pay an installation fee but I guess the cost of my time was kind of high (11-2 appointment slot but he didn't arrive until around 5 and didn't finish until maybe 7, or something...

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Time Warner Cable internet

I'll have to see what they charge me on my next bill.

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Time Warner Cable internet

booklaw.. mine came with a package..they gave me the signiture package which includes the phone internet and tv service with 2 whole house DVRs and 2 play backs boxes for $99. Their customer service is...

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Time Warner Cable internet

Fowler, is that $99 your monthly service rate for all of that??? Our bill is currently at around $200/month with internet (with $20 upgrade) and cable tv with one dvr, one non-dvr box, HBO/Showtime and...

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Time Warner Cable internet

Sorry I meant $199! For all that and sports package, hbo cinemax starz and showtime

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Time Warner Cable internet

Fowler, are you guaranteed that rate for any length of time? Or might it go up next month?

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Time Warner Cable internet

they tried to jack it up once but i told them i would cancel everything and just get basic.....they locked in the price for 2 years

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Time Warner Cable internet

Fowler.. you are smart. I like smart people. I want to meet you. Bravo!

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Time Warner Cable internet

SlopeDuder said: I used to get sporadic outages dozens of times a day anywhere from 1 minute to half an hour. It took 9 months and 5 different tech appointments (and countless hours of telephone calls...

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